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quote from Catherine Sutton at Pets Behaving BadlyIt is crucial to take into consideration the animal's emotional state and the motivation behind the behaviour, until these are addressed then you can never consider the behaviour to be resolved

Behavioural Consultations in Surrey & Hampshire

The range of behavioural problems exhibited in dogs and cats is wide-ranging. It can include aggression, destructiveness, inappropriate toileting, excessive/ inappropriate vocalisation, nervousness, spraying, self mutilation, fears and phobias or general control. Pets Behaving Badly can offer help with these as well as behaviour problems exhibited in smaller companion animals and horses.

The Counselling Process

Before treating any behaviour problem in any animal ALL possible medical causes MUST be ruled out. Behaviour problems may arise both directly and indirectly as a result of concurrent or previous medical conditions.
In order to treat a true behaviour problem it is essential that the animal is checked over by your Veterinary Surgeon first in order to eliminate any medical causes of behaviour and to ensure there are no co-occurring medical problems that need addressing prior to behaviour modification. For this reason as a member of the APBC, our code of conduct is that all behaviour cases are ONLY taken on veterinary referral.
It is both detrimental to the animal and contravening the Veterinary Surgeons Act for a non-vet behaviourist to treat an animal with a medical problem.

In order to safeguard the welfare of your pet please print off a referral form and take it along to your appointment with your vet.

Behaviour consultations are held at your home, or in the environment the behaviour problem is occurring. They normally last 1.5 - 2 hours.  If possible all involved family members should be present.  A history of the problem will be taken and your pets temperament assessed, this allows me to best analyse the various factors involved in causing or maintaining the problem, so the most effective treatment plan can be developed.

Before I visit I ask that you complete a pre-consultation questionnaire and post or email it to me at least 10 days prior to your consultation date. A non-refundable deposit of £30.00 is also required to be sent along with the questionnaire in order to secure the consultation time.

Download a CANINE pre-consultation questionnaire

Download a FELINE pre-consultation questionnaire

(If you have trouble downloading or printing any of the above forms, please contact me, and I will arrange for the necessary documentation to be sent to you by post.)

Behaviour modification programmes vary according to the nature and severity of the problem. Unfortunately there is no 'one-size-fits-all' solution when it comes to behaviour problems and every animal has to be assessed as an individual.  Often only one consultation is necessary.

Further advice and aftercare can be provided via telephone or email. Where treatment dictates it, a follow up appointment can be arranged.
A report outlining the treatment programme will be sent to you and your referring veterinary surgeon.

Please note I NEVER use strong punishment, force or bullying, dominance or pack theory methods. ONLY POSITIVE reward based training is used in animal behaviour therapy.

How quickly will you see results?

Often it will take time, effort and commitment from all the family to produce the improved behaviour. Please remember your pet's behavioural problems may have developed over a long period of time and are often well established. However, the behaviour modification programme advised may produce some results very quickly, particularly where owners are learning new practical handling skills.

Prices

Initial Behaviour Consultation  £80.00
(includes a 2 hour consultation- time may vary depending on the behavioural issue, written behavioural report and 4 weeks of follow up support calls and/or emails)

Follow up appointments £40.00 per hour.

Payment

Cheque or cash upon completion of the consultation.
Cheques made payable to 'Pets Behaving Badly'

As I am a member of the APBC, my fees will most likely be covered by pet insurance plans that include behaviour problems. Please check with your insurer.

Disclaimer

Unfortunately I am unable to answer questions about individual cases by telephone or email because of the need to establish an accurate diagnosis, determine motivation and discuss the appropriate behaviour modification programme in detail.



Client Testimonials

We contacted Catherine at Pets Behaving Badly due to our dog Saffys increasingly erractic behaviour and heightened arousal levels towards strangers. Catherine created a step-by-step behaviour modification programme for Saffy and provided a lot of support and encouragement when things were at their worst. I am so proud of Saffy now, and we have learned to manage her behaviour far better and my confidence is restored. Thank you Catherine for all you have done for us!

Miss TL, Woking

After managing to rid my little rescue cat Smudge of her bladder crystal problem and on-going cystitis infections my vet advised me to discuss her indoor urninating issues with an animal behaviourist. Catherine gave us a list of recommendations to help remedy Smudge's problems explaining reasons for her behaviour. After adopting the recommendations I was amazed and delighted to see a real difference in Smudge who is still a lot calmer and happier over a year later! I would thoroughly recommend Catherine to try and help with any behavioural problems your pet may have

Miss KW, Beddington